I'm sure you will be delighted with your natural fibres but in case you are not happy, we offer a 14 day exchange or returns policy so if there is anything wrong with your order please feel free to fill in the returns slip on your invoice and send it back unworn in its original packaging/tags. We recommend you obtain proof of delivery from the post office just in case the parcel gets lost. If you return the item after the 14 day period you may be eligible to receive a credit note. Please email us first to discuss any returns after the 14 days in case it is not possible. We don't offer returns or exchanges on Sale or Clearance items.
Returns Terms and Conditions
Please address your returns to:
Woollykins, 227 Barker Street, Castlemaine 3450 VIC
Thank you so much for shopping at Woollykins. We hope you enjoy your natural fibres for many years to come.