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  • Adults
  • Wool Care
  • Loved clothes last. We want to help you get the best from your Woollykins for years to come.

  • Nappies
  • We love Disana's cloth nappy system. 100% organic and plastic-free for natural, toxic-free nappying. We used the Disana system for all three of our babies.

  • Brands
  • *reNEWool* garment return form

    This is for customers sending back Pre-Loved clothing only. 

    To participate in our reNEWool program please sign up to the program at the RENEWOOL tab below.

    Once you have signed up and are ready to send in your goodies, please place a "garment return form" order to generate an Order Number. Please make a note of your new order number to pop in your returns parcel (you will also receive the order number in your order confirmation email). More details below:

    *NB. The purpose of placing a garment return form order is simply to generate and record an Order Number to send in with your return items, so you will NOT need to spend time filling out an actual form upon placing your garment return form order!

    What happens next:

    1. After placing this order please make a note of your new order number
    2. Send in your pre-loved items and enclose your Order Number as your reference WITH your parcel of goodies to:
      Woollykins RENEWOOL,
      Shed 90, 9 Walker Street,
      The Mill, Castlemaine 3450 VIC
    3. When we receive your parcel it will go into the deep freeze for one week (we need to be vigilant against moths).
    4. We will then assess your returns and allocate points to your account.
    5. You will receive a notification of points to spend approx 2 weeks after sending in your goods
    6. You can then choose to redeem your points on your next order or save them up to spend later. 1 point = 1 dollar (AUD) Points will expire after 18 months of allocation.

    Before sending please note garments must have been purchased from Woollykins and meet the following criteria:

     We can accept :)

    We can’t accept :(

  • Knitwear - Jumpers, cardigans, and heavier knit pants (ie. Disana leggings)
  • Boiled wool garments
  • Linen and Hemp garments
  • Rain gear
  • Sleeping bags and blankets
  • Nappy covers if not shrunk and overly felted
  • Engel wool/wool silk children's garments only if very good condition or for cutting up for mending patches
  • Undies 
  • Socks 
  • Shoes and slippers
  • Sunhats 
  • Nappies and nappy products (besides Disana nappy covers in good condition - see above)
  • Items made from lambskin
  • Adults Thermals and Thermal Underwear (garments made from fine wool or wool blends - usually 200gsm or less)


    If in doubt please contact renewool@woollykins.com.au